{"product_id":"fw5l5_3ps5ps","title":"DELL Upgrade from 3Y ProSupport to 5Y ProSupport","description":"ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.\u003cbr\u003e\u003cbr\u003eSolution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.\u003cbr\u003e\u003cbr\u003e*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003cbr\u003e\u003cbr\u003e\u003cdiv class=\"specs\"\u003e\u003cul\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eService type: ProSupport\u003c\/li\u003e\n\u003cli\u003eService included: Parts and Labour\u003c\/li\u003e\n\u003cli\u003eService time (hours x days): 24x7x365\u003c\/li\u003e\n\u003cli\u003eNumber of years: 5 year(s)\u003c\/li\u003e\n\u003cli\u003ePhone support: Yes\u003c\/li\u003e\n\u003cli\u003eWeb support: Yes\u003c\/li\u003e\n\u003cli\u003eTroubleshooting: Yes\u003c\/li\u003e\n\u003cli\u003eParts replacement: Yes\u003c\/li\u003e\n\u003cli\u003eCompatibility: Precision T5820\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\u003c\/div\u003e","brand":"DELL","offers":[{"title":"Default title","offer_id":56753821942025,"sku":"FW5L5_3PS5PS","price":167.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0890\/8891\/7769\/files\/289bf4767e58d2cd9d51c6a9ae12abb326995cc3_c755d069-d6da-4e7a-af5a-74ebc471ba50.jpg?v=1768474587","url":"https:\/\/shop.redeagle.tech\/products\/fw5l5_3ps5ps","provider":"Red Eagle Tech","version":"1.0","type":"link"}