{"product_id":"vn5m5_1cr3ps","title":"DELL Upgrade from 1Y Collect \u0026 Return to 3Y ProSupport","description":"ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.\u003cbr\u003e\u003cbr\u003eSolution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.\u003cbr\u003e\u003cbr\u003e*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003cbr\u003e\u003cbr\u003e\u003cdiv class=\"specs\"\u003e\u003cul\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eService type: ProSupport\u003c\/li\u003e\n\u003cli\u003eService included: Parts and Labour\u003c\/li\u003e\n\u003cli\u003eService time (hours x days): 24x7x365\u003c\/li\u003e\n\u003cli\u003eNumber of years: 3 year(s)\u003c\/li\u003e\n\u003cli\u003ePhone support: Yes\u003c\/li\u003e\n\u003cli\u003eWeb support: Yes\u003c\/li\u003e\n\u003cli\u003eTroubleshooting: Yes\u003c\/li\u003e\n\u003cli\u003eParts replacement: Yes\u003c\/li\u003e\n\u003cli\u003eCompatibility: Vostro 5320\\nVostro 16\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\u003c\/div\u003e","brand":"DELL","offers":[{"title":"Default title","offer_id":56753812177161,"sku":"VN5M5_1CR3PS","price":169.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0890\/8891\/7769\/files\/289bf4767e58d2cd9d51c6a9ae12abb326995cc3_a5ff2713-1feb-4da3-ad92-92fa4a8fb4e2.jpg?v=1768474304","url":"https:\/\/shop.redeagle.tech\/products\/vn5m5_1cr3ps","provider":"Red Eagle Tech","version":"1.0","type":"link"}